DHL Express Launches Automatic Shipment Sorting Hub, DHL Global Connectedness Report 2024 in Delhi


DHL Express inaugurated today its maiden automatic shipment sorting hub in New Delhi, marking a significant milestone in its commitment to facilitating seamless logistics solutions for Indian businesses on the global stage. Spanning an expansive area of 34,256 sq.ft., the state-of-the-art facility is equipped with automatic sorting machines capable of processing 2,000 pieces per hour, translating into a remarkable 30% improvement in productivity. With 18 sorting chutes, 11 truck docks, and 8 telescopic conveyors, the hub is poised to significantly expedite the processing of inbound shipments, thereby enhancing transit times and service quality for customers.

“For over 40 years, at DHL Express we have been committed to providing Indian businesses with a world-class logistics experience. Our investments in India, including here in the national capital, mirror this upward trajectory.”

John Pearson, Global CEO, DHL Express

The LEED gold-certified facility incorporates green practices such as energy-efficient air conditioning and lighting systems, as well as utilizing 20% recycled materials in its interiors.

R.S. Subramanian, Senior Vice President of DHL Express South Asia, reiterated the company’s dedication to creating optimal logistics infrastructure to support businesses in India amidst a competitive global landscape. “This expansion continues to represent our commitment to create the best logistics infrastructure for business to succeed in this competitive, global climate,” stated Subramanian. “Leveraging technology to streamline operations will enable our customers to continue experiencing the best-in-class express transit times.”

DHL Express’ investment in India extends beyond infrastructure enhancements to include investments in fleet, aviation capacity, technology, and team development, positioning the company as a market leader in the region. The Delhi Gateway, a critical component of DHL’s network, facilitates seamless connections between North India, East India, and parts of West India to over 220 countries and territories worldwide.

In conjunction with the launch of the new shipment sorting hub, DHL, in collaboration with New York University’s Stern School of Business, also unveiled the DHL Global Connectedness Report 2024 on 13th March. This comprehensive report provides insights into globalization trends, tracking flows of trade, capital, information, and people worldwide. Despite global disruptions, including the COVID-19 pandemic and geopolitical tensions, the report affirms that globalization remains robust, with trade growth forecasted to accelerate in 2024.

The history of DHL’s presence in India is deeply intertwined with innovation and progress. In 2003, DHL Express revolutionized the Indian logistics landscape by establishing the country’s first air-side Express Facility, laying the foundation for robust international connections. Subsequent milestones, including the introduction of dedicated international freighters, further solidified DHL’s position as a catalyst for facilitating trade between India and the world.